Because life can change in an instant. We're here when you need us. 24/7/365
Mission Statement:
Fire & Water Restoration began with the vision of providing outstanding customer service, 24 hours per day, 7 days per week, every day of the year. Through dedication to excellence, well trained & certified technicians, state of the art equipment & technology we have everything necessary to succeed in a highly competitive marketplace. It is because of our high values and strict standards that we have built a solid reputation of integrity throughout central NY.
Homeowners: Honesty, Integrity, Discretion, and Reliability - We make it our goal to efficiently and effectively mitigate your loss whether it is from water damage, fire, soot, odor, or mold. Our staff of highly trained and certified technicians not only understand how to stop the damage you have, but also present a professional, knowledgeable and compassionate means of getting there.
Business owners: Immediate, Efficient, Reliable and Ethical - When disaster strikes, our team of well trained and professional technicians will get your business up and running with the least amount of disruption. We respect your business and the importance of continued operations. With our experience and expertise, we can have you operating as quickly as possible.
Insurance Agents and Agency:Excellent Reputation, Experienced, Community Oriented, and Customer Focused - Our first and foremost concern with your clients is their comfort and satisfaction. We make it our goal to ensure complete customer satisfation. We are available 24/7, 365 days a year, to assist. We have an initial contact time of within 1 hour of notification, and a guaranteed onsite response within 4 hours.